Heather Calvin has expertise in arts and culture administration, audience experience, market assessments and strategic planning. She has successfully integrated diversity, equity and inclusion initiatives into non-profit leadership. Most recently she was Vice President of Visitor Experience at the Museum of Science, Boston. Heather has more than a decade of service as a Trustee for Robbins Library in Arlington, Massachusetts. She came to
Keen Independent as a trusted colleague whose commitment to using data to inform and solve complex challenges makes her a strong asset.

Project Experience:

• Non-profit management
• Venue operations
• Strategic planning and implementation
• Equity and inclusion assessments
• Visitor, member and donor experience
• Vendor relations
• Finance and revenue
• Ticketing services

Education

M.A., Public Affairs (Public and Nonprofit Management, Women and Public Policy), University of Minnesota, MN

B.A., History, Washington University in St. Louis, MO

Certifications

Transformational DEI, Greater Boston Chamber of Commerce/
Diversity@Workplace Consulting

Executive Certificate in Management and Leadership, MIT Sloan School of Management